Privacy Policy

We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are and how and why we collect, store, use and share your personal data. It also explains your rights in relation to your personal data and how to contact us or supervisory authorities in the event you have a complaint.

We may collect and use the following personal data about you:

• your name and contact information, including email address and telephone number and company details
• information to check and verify your identity, eg your date of birth
• your gender, if you choose to give this to us
• location data, if you choose to give this to us
• your billing information, transaction and payment card information
• your personal interests
• your contact history, purchase history and saved items
• information from accounts you link to us, eg Facebook
• information to enable us to undertake credit or other financial checks on you
• information about how you use our website, IT, communication and other systems
• your responses to surveys, competitions and promotions

We collect and use this personal data to provide products and services to you. If you do not provide personal data we ask for, it may delay or prevent us from providing products and services to you.

We collect most of this personal data directly from you—in person, by telephone, text or email and/or via our website. However, we may also collect information:

• from publicly accessible sources, eg Companies House or HM Land Registry;
• directly from a third party, eg:
  • sanctions screening providers;
  • credit reference agencies;
  • customer due diligence providers;
• from a third party with your consent, eg your bank or building society;
• from cookies on our website—for more information on our use of cookies.
• via our IT systems, eg: through automated monitoring of our websites and other technical systems, such as our computer networks and connections, communications systems, email and instant messaging systems;